Tractive Manuals & User Guides

Tractive is a leading provider of GPS tracking technology for pets, founded in 2012 in Austria. Dedicated to keeping dogs and cats safe, Tractive develops robust, waterproof tracking devices that attach seamlessly to collars.

Using cellular technology, Tractive GPS trackers offer worldwide location monitoring with unlimited range. Through the companion mobile app, pet owners can access real-time location updates, set up Virtual Fences, and monitor their pet's health and activity levels. Tractive continues to innovate in the pet wearable market, ensuring millions of pets are safe and accounted for.

• How do I turn on my Tractive GPS tracker?

  Press and hold the power button on the device for approximately 3 seconds until you hear a sound and see the LED light up.

• What do the LED lights on the tracker mean?

  Generally, green lights indicate a good network and GPS connection. Red lights typically indicate that the device is searching for a connection. Pressing the power button briefly will trigger the status lights.

• Do I need a subscription to use Tractive GPS?

  Yes, Tractive devices communicate over cellular networks to send location data to your phone, which requires a subscription plan to cover the connectivity costs.

• Is the Tractive GPS tracker waterproof?

  Yes, Tractive GPS trackers are 100% waterproof (IPX7) and shock-resistant, designed to withstand swimming and rough play.

• How do I charge the Tractive GPS tracker?

  Use the supplied USB charging cable. Depending on your model, it may snap on magnetically or clip onto the device. A full charge typically takes about 2 hours.