Llawlyfrau a Chanllawiau Defnyddwyr GOSUNCN

GOSUNCN (Gosuncn Technology Group / Gosuncn Welink) is a leading provider of global Internet of Things (IoT) solutions and smart connection devices. Dedicated to urban safety, industrial automation, and connected mobility, the company develops state-of-the-art telematics, plug-and-play vehicle tracking devices, robust LTE routers, and high-performance RFID reading technology.

Their robust catalog includes advanced 4G and 5G T-Box modules, encrypted asset trackers utilizing multi-sensor fusion, and networking equipment built to endure rigorous environments. With seamless integration into cellular networks and precise standalone GPS tracking, GOSUNCN empowers fleet managers, construction site operators, and global supply chains with real-time analytics.

• Where is the OBD-II port located to install the GOSUNCN vehicle tracker?

  The OBD-II port is usually located on or under the dashboard by the driver's side. Insert the device carefully to avoid damaging the pins.

• Can I plug or unplug the GOSUNCN tracking device while the vehicle engine is running?

  No, plugging or unplugging the device while the engine is running is forbidden as it may cause errors on the vehicle's DATA BUS. Ensure the engine is completely off before installation or removal.

• What should I do if my GOSUNCN IoT device cannot access the internet?

  Make sure you are in an active network coverage area and that the SIM card is properly activated. A solid red indicator light means the device cannot register to the network, which may require you to switch SIM cards or consult your network provider.

• How do I restart or power cycle my GOSUNCN tracker?

  Press and hold the unit's restart button for about 2 seconds, then release. If the device is connected to vehicle power, it will restart; if disconnected, it will safely power down.