AVer CAM570

AVer CAM570 Video Conferencing Camera User Manual

Model: CAM570

1. Rhagymadrodd

This manual provides detailed instructions for the setup, operation, maintenance, and troubleshooting of your AVer CAM570 Video Conferencing Camera. Please read this manual thoroughly before using the device to ensure proper functionality and to prevent damage.

AVer CAM570 Video Conferencing Camera

Image: The AVer CAM570 Video Conferencing Camera, featuring a dual-lens design with a PTZ camera on top and an AI lens integrated into the base, which also houses the microphone array and AVer branding.

2. Nodweddion Allweddol

  • 4K Dual-Lens Camera: Features a PTZ camera with 36X total zoom and an AI lens with a 95-degree Field of View (FOV).
  • Audio Tracking: Three built-in voice sensors with beamforming technology track speakers up to 10 meters away.
  • AI Smart Frame: Automatically adjusts camera angle and zoom to capture all meeting participants.
  • Smart Gallery: Merges close-ups and panoramic views for equitable representation in meetings.
  • Llun-mewn-Llun (PIP): Offers simultaneous speaker and wide-angle views.
  • Cysylltedd: USB 3.1 (Gen 1) Type B, RS232, Visca over IP.
  • Cydnawsedd: Zoom certified, works with Google Meet, Microsoft Teams, and other video conferencing platforms.

3. Beth sydd yn y Bocs

Upon unpacking your AVer CAM570, please verify that all components are present:

  • AVer CAM570 Video Conferencing Camera
  • Cebl USB
  • Llawlyfr Defnyddiwr (y ddogfen hon)

4. Cyfarwyddiadau Gosod

4.1 Lleoliad Corfforol

Place the CAM570 on a stable, flat surface, such as a conference table or a dedicated camera stand. Ensure the camera has an unobstructed view of the meeting area.

4.2 Cysylltu'r Camera

  1. Connect the provided USB cable to the USB 3.1 Type B port on the CAM570.
  2. Connect the other end of the USB cable to an available USB 3.1 (or higher) port on your computer or conferencing hub.
  3. (Optional) For advanced control, connect an RS232 or Ethernet cable for Visca over IP to the respective ports on the camera.
  4. Connect the power adapter to the camera and then to a power outlet. The camera will power on automatically.

4.3 Driver Installation (Windows/macOS)

The AVer CAM570 is a plug-and-play device. Most operating systems (Windows 10/11, macOS) will automatically detect and install the necessary drivers upon connection. If prompted, allow the system to complete the driver installation.

For optimal performance and access to advanced features, download and install the latest PTZApp2 software from the official AVer websafle: www.aver.com/download-center.

5. Gweithredu'r Camera

5.1 Gweithrediad Sylfaenol

  • Pŵer ymlaen / i ffwrdd: The camera powers on when connected to power. Disconnect power to turn off.
  • Dangosydd Statws: A blue LED on the front of the base indicates the camera is active.
  • Selecting as Video Source: In your video conferencing application (e.g., Zoom, Microsoft Teams, Google Meet), select "AVer CAM570" as your camera and microphone source.

5.2 Using PTZApp2 Software

The PTZApp2 software provides comprehensive control over the CAM570's features:

  • Pan, Tilt, Zoom (PTZ) Control: Manually adjust the PTZ camera's position and zoom level.
  • Rheolaeth rhagosodedig: Save and recall up to 10 camera positions for quick transitions.
  • Nodweddion AI: Enable/disable and configure AI Smart Frame, Smart Gallery, and Audio Tracking.
  • Gosodiadau Delwedd: Adjust brightness, contrast, saturation, white balance, and other image parameters.
  • Diweddariadau Cadarnwedd: Keep your camera's firmware up-to-date for optimal performance and new features.

5.3 Audio Tracking and Smart Frame

The CAM570 automatically focuses on active speakers and frames participants using its AI capabilities. Ensure these features are enabled in the PTZApp2 for best results.

  • Audio Tracking: The PTZ camera will automatically follow the person speaking.
  • AI Smart Frame: The camera dynamically adjusts its view i gynnwys yr holl gyfranogwyr yn yr ystafell.
  • Smart Gallery: Provides individual close-ups alongside a panoramic view, configurable via PTZApp2.

6. cynnal

6.1 Glanhau

  • Gently wipe the camera lens with a soft, lint-free cloth specifically designed for optical surfaces. Do not use abrasive cleaners or solvents.
  • Glanhewch gorff y camera gyda lliain sych neu ychydig yn feddalamp brethyn meddal.
  • Ensure the camera is powered off and disconnected from all cables before cleaning.

6.2 Diweddariadau Firmware

Regularly check for and install firmware updates via the AVer PTZApp2 software. Firmware updates can improve performance, add new features, and resolve potential issues.

7. Datrys Problemau

ProblemAchos PosiblAteb
Dim allbwn fideo
  • Nid yw'r camera wedi'i throi ymlaen.
  • Cebl USB heb ei gysylltu'n iawn.
  • Incorrect camera selected in software.
  • Ensure power adapter is connected.
  • Check USB cable connection at both ends.
  • Verify "AVer CAM570" is selected as the video source in your application.
Dim mewnbwn sain
  • Meicroffon wedi'i dawelu.
  • Incorrect microphone selected in software.
  • Check microphone mute status in your application.
  • Verify "AVer CAM570" is selected as the microphone source.
Nodweddion AI ddim yn gweithio
  • AI features disabled in PTZApp2.
  • Firmware sydd wedi dyddio.
  • Open PTZApp2 and ensure AI Smart Frame, Smart Gallery, and Audio Tracking are enabled.
  • Update camera firmware via PTZApp2.
Camera heb ei adnabod gan gyfrifiadur
  • Faulty USB cable or port.
  • Mater gyrrwr.
  • Rhowch gynnig ar gebl USB neu borthladd gwahanol.
  • Ailgychwyn eich cyfrifiadur.
  • Reinstall PTZApp2 or check device manager for driver issues.

8. manylebau

NodweddManylyn
ModelCAM570
Cydraniad Sgrin MaxUHD (Ultra High Definition)
Cefn Webcam Datrys8 AS
Cyfradd Ffrâm60 fps
Chwyddo36X Total Zoom (12x Optical + 3x Digital)
AI Lens FOV95 gradd
CysyllteddUSB 3.1 (Gen 1) Type B, RS232, Visca over IP
MeicroffonIntegrated with beamforming technology
Dimensiynau (LxWxH)10.7 x 10.2 x 9.9 modfedd
Pwysau10.03 pwys
LliwDu
Llwyfan CaledweddPC

9. Gwarant a Chefnogaeth

9.1 Gwybodaeth Gwarant

For detailed warranty information, please refer to the warranty card included with your product or visit the official AVer websafle. Gall telerau ac amodau'r warant amrywio yn ôl rhanbarth.

9.2 Cefnogaeth Dechnegol

If you encounter any issues not covered in the troubleshooting section, or require further assistance, please contact AVer technical support:

  • Cymorth AVer Websafle: www.aver.com/support
  • Gwybodaeth Gyswllt: Refer to the support section of the AVer website for regional contact numbers and email addresses.

When contacting support, please have your product model (CAM570) and serial number ready.

© 2023 AVer Information Inc. Cedwir pob hawl.

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