Poly E220

Poly Edge E220 IP Desk Phone User Manual

Your guide to setting up and using your Poly Edge E220 IP Desk Phone.

1. Rhagymadrodd

The Poly Edge E220 is a versatile IP desk phone designed for modern office environments, offering advanced communication features. It supports up to 16 lines with 4-line keys and includes integrated Bluetooth for seamless mobile phone and headset pairing. This manual provides detailed instructions for setup, operation, and maintenance of your device.

Poly Edge E220 IP Desk Phone front view

Delwedd: Blaen view of the Poly Edge E220 IP Desk Phone, showcasinei arddangosfa, ei bysellbad, a'i set law.

2. Beth sydd yn y Bocs

Gwiriwch fod yr holl gydrannau canlynol wedi'u cynnwys yn eich pecyn:

  • Poly Edge E220 IP Desk Phone Unit
  • Set llaw
  • Cord Coil Handset
  • Cat5E Ethernet Cable
  • Integrated Wall Mount (pre-attached or separate)
  • Stondin Sylfaen

Note: A power supply is NOT included with this renewed product and must be acquired separately if Power over Ethernet (PoE) is not available.

3. Nodweddion Cynnyrch

  • 4-Line Keys: Supports up to 16 lines for flexible call management.
  • Bluetooth integredig: Allows for seamless pairing with mobile phones and Bluetooth headsets.
  • Arddangosfa cydraniad uchel: Provides clear visibility for call information and menu navigation.
  • Llais HD: Delivers superior audio quality for clearer conversations.
  • Multi-Line Operation: Manage multiple active calls simultaneously.
  • Gallu Galwadau Cynadledda: Supports 3-way conferencing.

4. Gosod a Gosod

4.1 Cydosod y Ffôn

  1. Attach the Base Stand: Align the tabs on the base stand with the slots on the back of the phone unit. Slide the stand into place until it clicks securely.
  2. Connect the Handset: Plug one end of the coil cord into the handset and the other end into the handset port on the side of the phone unit.

4.2 Cysylltu'r Ceblau

Locate the ports on the back and side of the phone unit.

Ochr view of Poly Edge E220 IP Desk Phone showing ports and stand

Delwedd: Ochr view of the Poly Edge E220 IP Desk Phone, highlighting the various connection ports and the adjustable stand.

  1. Cysylltiad Rhwydwaith: Connect one end of the Cat5E Ethernet cable to the LAN port on the phone and the other end to your network switch or router. If your network provides Power over Ethernet (PoE), the phone will power on automatically.
  2. Power Connection (if no PoE): Os nad yw PoE ar gael, cysylltwch addasydd pŵer priodol (heb ei gynnwys) â'r porthladd pŵer ar y ffôn ac yna ag allfa bŵer.
  3. Cysylltiad Clustffon Dewisol: If using a wired headset, connect it to the dedicated headset port.

4.3 Pŵer Cychwynnol Ymlaen

Once connected, the phone will power on and begin its boot sequence. This may take a few moments. The display will show the Poly logo, followed by network configuration and registration status. If prompted, enter your network credentials or contact your IT administrator for setup assistance.

5. Cyfarwyddiadau Gweithredu

5.1 Gwneud a Derbyn Galwadau

  • I Wneud Galwad: Pick up the handset, press the Speaker button, or press a line key. Dial the number and press the Dial soft key or wait for the call to connect.
  • I Ateb Galwad: Pick up the handset, press the Speaker button, or press the flashing line key.
  • I Derfynu Galwad: Replace the handset, or press the End Call soft key.
Man using Poly Edge E220 IP Desk Phone in an office setting

Image: A man engaged in a phone call using the Poly Edge E220 IP Desk Phone in a professional office environment.

5.2 Defnyddio Bluetooth

The Poly Edge E220 allows you to pair your mobile phone or Bluetooth headset for enhanced flexibility.

  1. Galluogi Bluetooth: Navigate to the phone's menu, select Settings, then Bluetooth, and ensure Bluetooth is enabled.
  2. Paru Dyfais: Put your Bluetooth device (mobile phone or headset) into pairing mode. On the phone, select 'Add New Device' or 'Scan for Devices'. Select your device from the list and follow the on-screen prompts to complete pairing.
  3. Cysylltu: Once paired, your device should automatically connect when in range. You can manually connect/disconnect from the Bluetooth menu.
Woman using Poly Edge E220 IP Desk Phone at a desk with a laptop

Image: A woman working at a desk, utilizing the Poly Edge E220 IP Desk Phone alongside her laptop, demonstrating its integration into a modern workspace.

5.3 Nodweddion Uwch

  • Dal: During a call, press the Hold soft key to place the call on hold. Press it again to resume.
  • Trosglwyddo: During a call, press the Transfer soft key, dial the new number, and then press Transfer again to complete.
  • Cynhadledd: During an active call, press the Conference soft key, dial the number of the third party, and then press Conference again to join all parties.
  • Post llais: Press the Voicemail button to access your voicemail messages.

6. cynnal

To ensure the longevity and optimal performance of your Poly Edge E220 IP Desk Phone, follow these maintenance guidelines:

  • Glanhau: Defnyddiwch frethyn meddal, sych, heb lint i lanhau wyneb ac arddangosfa'r ffôn. Ar gyfer marciau ystyfnig, rhwbiwch ychydigampgolchwch y brethyn gyda dŵr. Osgowch ddefnyddio cemegau llym, glanhawyr sgraffiniol, neu chwistrellau aerosol.
  • Amgylchedd: Cadwch y ffôn mewn amgylchedd sych, i ffwrdd o olau haul uniongyrchol, gwres gormodol a lleithder.
  • Rheoli Ceblau: Ensure all cables are neatly organized and not under strain to prevent damage to ports or cables.
  • Diweddariadau Meddalwedd: Periodically check with your IT administrator for available software updates to ensure your phone has the latest features and security enhancements.

7. Datrys Problemau

If you encounter issues with your Poly Edge E220, refer to the table below for common problems and solutions.

ProblemAchos PosiblAteb
Nid yw'r ffôn yn troi ymlaenNo power supply or PoE connectionEnsure Ethernet cable is connected to a PoE-enabled port, or connect a compatible power adapter.
Dim tôn deialuNetwork issue or phone not registeredCheck network cable connection. Verify network status on the phone display. Contact IT support if registration fails.
Ni all y galwr glywed / Ni all y galwr fy nghlywed iVolume too low, faulty handset/headset, or network audio issueAdjust volume. Test with speakerphone. Check handset/headset connection. Restart phone.
Dyfais Bluetooth ddim yn paruDyfais ddim yn y modd paru neu allan o ystodEnsure Bluetooth device is in pairing mode and within range. Restart both devices.

If the problem persists after attempting these solutions, please contact your IT department or the product support team for further assistance.

8. manylebau

Key technical specifications for the Poly Edge E220 IP Desk Phone:

NodweddManylyn
Dimensiynau Cynnyrch12.1 x 10.3 x 3.4 modfedd
Pwysau Eitem2.55 pwys
Math FfônFfôn IP â Chord
Ffynhonnell PwerCorded Electric (Power Supply NOT Included) / Power over Ethernet (PoE)
Math DeialyddBysellbad Sengl
Math o System AtebDigital (requires service provider support)
Gallu Galwadau Cynhadledd3-ffordd
Gweithrediad Aml-linellYes, supports up to 16 lines with 4-line keys
BluetoothIntegrated for mobile phone and headset pairing

9. Gwarant a Chefnogaeth

As a renewed product, the Poly Edge E220 IP Desk Phone typically comes with a limited warranty provided by the refurbisher or seller. Please refer to your purchase documentation for specific warranty terms and conditions. For technical support, troubleshooting beyond this manual, or warranty claims, please contact the seller or your IT administrator.