Poly (Plantronics + Polycom) Blackwire 3320 USB-A (213934-01)
Poly Blackwire 3320 USB-A Headset User Manual
Model: Blackwire 3320 USB-A (213934-01)
Brand: Poly (Plantronics + Polycom)
Cynnyrch Drosview
The Poly Blackwire 3320 USB-A is a wired, dual-ear (stereo) headset designed for clear communication and audio playback. It features a boom microphone for voice clarity and connects to your PC, Mac, or cell phone via USB-A. This headset is optimized for use with various communication platforms, including Teams and Zoom, offering a reliable and comfortable audio solution for professionals.

Image: The Poly Blackwire 3320 USB-A stereo headset, showing the over-ear design, adjustable boom microphone, and the inline control unit with a USB-A connector.
Beth Sydd yn y Bocs
The Blackwire 3320 USB-A package typically includes the following components:
- Poly Blackwire 3320 USB-A Wired Stereo Headset
Gosod
Setting up your Blackwire 3320 USB-A headset is a straightforward process. No additional software or drivers are typically required for basic functionality.
Cysylltu â'ch Dyfais
- Identify the USB-A Port: Locate an available USB-A port on your computer (PC or Mac) or compatible cell phone adapter.
- Plug in the Headset: Insert the USB-A connector of your Blackwire 3320 headset firmly into the USB-A port.
- Adnabyddiaeth System: Your operating system should automatically detect the headset and install any necessary generic drivers. This may take a few moments.
- Dewiswch fel Dyfais Sain: In your computer's sound settings or your communication application (e.g., Teams, Zoom), select "Poly Blackwire 3320" as your default audio input (microphone) and output (speaker) device.

Image: A diagram illustrating the approximate dimensions of the headset, indicating its compact size and fit.
Cyfarwyddiadau Gweithredu
The Blackwire 3320 features an inline control unit for easy management of calls and audio settings.
Gwisgo'r Headset
- Adjust the headband for a comfortable fit over your head.
- Position the ear cushions over your ears. The speakers can pivot 180 degrees for optimal positioning.
- Position the flexible microphone boom approximately two finger-widths from the corner of your mouth for best voice pickup.
Inline Control Unit Functions
The inline control unit provides quick access to essential call and audio functions:
- Botwm Cyfaint i Fyny (+): Press to increase listening volume.
- Botwm Cyfaint i Lawr (-): Press to decrease listening volume.
- Botwm Munud: Press to mute or unmute the microphone during a call. A red indicator light on the control unit typically signifies mute.
- Call Control Button (Phone Icon):
- Pwyswch i ateb galwad sy'n dod i mewn.
- Press to end an active call.
- Press to make a call (if supported by your application).
Cynnal a chadw
Proper care and maintenance will extend the life of your Blackwire 3320 headset.
- Glanhau: Use a soft, dry, lint-free cloth to clean the headset. For ear cushions, a slightly damp cloth with mild soap can be used, but ensure they are completely dry before use. Do not use harsh chemicals or abrasive cleaners.
- Storio: When not in use, store the headset in a clean, dry place away from extreme temperatures and direct sunlight. Avoid tangling the cable.
- Gofal Cebl: Do not pull on the cable to disconnect the headset. Always grasp the USB connector. Avoid sharp bends or kinks in the cable.
Datrys problemau
If you encounter issues with your Blackwire 3320 headset, refer to the following common problems and solutions:
| Problem | Ateb Posibl |
|---|---|
| No audio from headset speakers. |
|
| Nid yw'r meicroffon yn gweithio. |
|
| Mae ansawdd y sain yn wael neu'n ystumiedig. |
|
| Headset not recognized by computer. |
|
Manylebau
| Nodwedd | Manylyn |
|---|---|
| Enw Model | Blackwire 3320 USB-A |
| Rhif Model | 213934-01 |
| Technoleg Cysylltedd | Gwifredig (USB-A) |
| Gwisgo Arddull | Dual-ear (Stereo), Over-the-head |
| Meicroffon | Flexible Noise-Canceling Boom Mic |
| Perfformiad Sain | Wideband audio, Enhanced Digital Signal Processing (DSP) |
| SoundGuard Technology | Acoustic limiting for protection against sounds above 118 dBA |
| Amrediad Amrediad | 20 Hz - 20,000 Hz |
| Rheolaethau | Inline control unit (Volume Up/Down, Mute, Call Answer/End) |
| Hyd Cebl | 7 Traed |
| Pwysau Eitem | 4.6 owns (130 gram) |
| Dyfeisiau Cydnaws | PC, Mac, Cellphones (via USB-A) |
Gwybodaeth Gwarant
The Poly Blackwire 3320 USB-A headset comes with a Gwarant fyd-eang 2 flwyddyn. This warranty covers defects in materials and workmanship under normal use. Please retain your proof of purchase for warranty claims. For specific terms and conditions, refer to the official Poly warranty documentation or contact Poly support.
Cefnogaeth
For further assistance, technical support, or to access additional resources, please visit the official Poly support websafle neu eu siop brand:
- Poly Brand Store: https://www.amazon.com/stores/Poly/page/F4BD54E6-2BFB-492D-A777-D4ED104038D5
- Llawlyfr Defnyddiwr (PDF): https://manuals.plus/m/469a902d7f026c019ef48519a4601c7fcbeb280e55cab9d5fc046a5aabf10f47
You may also find updated drivers or firmware on the official Poly website to ensure optimal performance of your headset.
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