UGREEN 3.5mm Headphone Splitter (Model 20899) Instruction Manual
Connect your 4-pole TRRS headset to computers with separate audio and microphone jacks.
1. Cynnyrch Drosview
The UGREEN 3.5mm Headphone Splitter (Model 20899) is designed to adapt a single 4-pole 3.5mm TRRS headset plug into two separate 3.5mm TRS plugs: one for audio output (headphones) and one for microphone input. This enables the use of modern headsets with older computers or laptops that feature distinct audio and microphone ports.

Image: The UGREEN 3.5mm Headphone Splitter cable, featuring a single female 3.5mm TRRS port and two male 3.5mm TRS plugs (one for audio, one for microphone).
Key features include 24K gold-plated connectors and a durable nylon braided cable, ensuring reliable audio transmission and extended product lifespan.
2. Cyfarwyddiadau Gosod
Follow these steps to connect your headset to your computer using the UGREEN 3.5mm Headphone Splitter:
- Identify Computer Ports: Locate the separate 3.5mm audio output port (often marked with a headphone icon or green color) and microphone input port (often marked with a microphone icon or pink/red color) on your computer or laptop.
- Connect Splitter to Computer:
- Plygiwch y green-labeled male plug of the UGREEN splitter into your computer's porthladd allbwn sain.
- Plygiwch y red-labeled male plug of the UGREEN splitter into your computer's microphone input port.
- Connect Headset to Splitter: Insert your 4-pole 3.5mm TRRS headset's single plug firmly into the female port of the UGREEN splitter.

Image: A visual guide demonstrating the connection of the UGREEN splitter to a laptop, with distinct labels for the audio and microphone inputs.
Ensure all connections are secure to prevent audio or microphone issues.
3. Cyfarwyddiadau Gweithredu
Once the UGREEN Headphone Splitter is correctly connected, your headset should function for both audio playback and microphone input. No additional software or drivers are typically required.
- Allbwn sain: Sound from your computer will be routed to your headset's earphones.
- Mewnbwn meicroffon: Your headset's microphone will be available for use in communication applications, online gaming, or recording.
- CTIA Standard: For full microphone functionality, your headset must be CTIA-compliant. Headsets using the OMTP standard or certain Apple/Beats headphones may not have working microphone input through this adapter.

Image: A diagram explaining the CTIA TRRS standard, indicating its compatibility for listening, speaking, and Hi-Fi stereo, compared to non-compatible TRS and TS plugs.
4. cynnal
To ensure the longevity and optimal performance of your UGREEN Headphone Splitter, observe the following maintenance guidelines:
- Cadw'n Lân: Regularly wipe the cable and connectors with a dry, soft cloth to remove dust and debris.
- Osgoi Lleithder: Do not expose the splitter to water or excessive humidity. Store it in a dry environment.
- Ymdrin â Gofal: Avoid sharp bends, twists, or excessive pulling on the cable, especially near the connectors, to prevent internal wire damage.
- Storio Cywir: When not in use, coil the cable loosely and store it in a safe place away from direct sunlight or extreme temperatures.
5. Datrys Problemau
If you encounter issues while using your UGREEN Headphone Splitter, refer to the following troubleshooting tips:
- No Audio or Microphone Functionality:
- Gwirio Cysylltiadau: Ensure all male plugs are fully and firmly inserted into their respective computer ports, and the headset is fully inserted into the female port of the splitter. Sometimes, more force than expected is needed to seat the plugs completely.
- Verify Headset Standard: Confirm your headset is CTIA-compliant. Non-CTIA headsets (e.g., OMTP, some Apple/Beats models) may not have microphone functionality.
- Gosodiadau Cyfrifiadur: Check your computer's sound settings (e.g., Playback Devices and Recording Devices in Windows, Sound Preferences in macOS) to ensure the correct audio output and microphone input devices are selected.
- Profi gyda Dyfais Arall: If possible, test the splitter with a different headset or computer to determine if the issue lies with the splitter, headset, or computer ports.
- Poor Audio Quality or Static:
- Cysylltiadau Diogel: Re-seat all connections to ensure they are tight.
- Ymyrraeth: Move the splitter and connected devices away from potential sources of electromagnetic interference (e.g., power cables, Wi-Fi routers).
- Ansawdd Ffynhonnell: Ensure the audio source itself is of good quality.
- Materion Cydnawsedd:
- This splitter is specifically designed for 4-pole TRRS headsets and computers with separate 3.5mm TRS audio and mic jacks. It is not a 3.5mm male to 2*3.5mm female adapter.
- It is particularly useful for legacy computing devices (e.g., pre-2010 laptops/desktops) that feature dual 3.5mm TRS jacks.
6. manylebau

Image: The UGREEN Headphone Splitter illustrating its compact design and 20cm cable length.
| Nodwedd | Manylyn |
|---|---|
| Rhif Model | 20899 |
| Math o Gysylltydd | 3.5mm Female (TRRS) to 2x 3.5mm Male (TRS) |
| Lliw | Du |
| Hyd Cebl | 20 cm (7.87 fodfedd) |
| Defnyddiau | Aluminum Alloy, 24K Gold-plated Connectors, Nylon Braided Jacket |
| Pwysau Eitem | 0.02 Cilogram |
| Dyfeisiau Cydnaws | TRRS headsets (e.g., Turtle Beach, Hyperx Cloud 2, Razer Kraken) with PCs/Laptops featuring separate audio/mic jacks. |
7. Gwarant a Chefnogaeth
The UGREEN 3.5mm Headphone Splitter comes with a Limited Warranty. For specific warranty terms and conditions, please refer to the product packaging or the official UGREEN websafle.
For technical assistance, troubleshooting beyond this manual, or warranty claims, please contact UGREEN customer support through their official channels. Provide your product model number (20899) and purchase details for efficient service.